When it comes to eCommerce, the stores that are leading the pack are those that use email marketing to effectively communicate with their audience.
This is because email marketing is still the most effective marketing channel and produces an ROI of 4400%.
In the digital context, customer opinions are our best defenders.
Through our client reviews, we can reckon if we are heading in the right direction or not.
It often happens in life that it is not immediate to know if we are doing something good or not. Sometimes it happens that we realize over time that the events are in our favour or sticks the sticks in the wheels.
Nevertheless, the digital context does not always work that way. In fact, thanks to customer reviews, we know whether we are heading in the right direction or not. They are the foundation of our business and help us to grow. Their opinions and comments make them our best allies.
Today we tell you about the case of a restaurant that was about to close but could get back on track thanks to the reviews of its customers. He saw his mistakes as an opportunity and is now one of the busiest clubs in his area. Careful, because that’s a true story. Continue reading Your customers and their opinions are your best allies
Online views allow consumers to hear their voices both from companies and from future customers. They are content creators and influencers in the purchase decision of other users.
They have become a powerful marketing tool within reach of all bags. It is no longer necessary to invest thousands of euros to get results. Just install a system in your ecommerce to track customer feedback, and that’s it.
Your customers can use their opinion to catapult you to the top, because the positive experience of a customer attracts even more. That’s so. In addition, they warn you of the issues that you need to polish to make things go smoothly. Online opinions are exactly what small and medium-sized businesses need to reach their full potential, and we’ll tell you why. Continue reading Online reviews, the best thing that happened to small business
When it comes to buying decisions, customers like Google are looking for a trustmark and online ratings are used. One of these signs are customer reviews. With a percentage share of up to 90%, the buyers are influenced by them at the time of their purchase. Continue reading The influence of online reviews on customers
There are many kinds of companies, but they all have something in common: customers. And all customers have something in common: they have opinions. No matter what your field is, there is a clear relation between the number of customer reviews and the percentage of sales. This relation is pretty simple: more product reviews, more sales.
Psst.. let me tell you a secret! If you want to obtain positive reviews on your e-commerce there are a couple of things that you should bear in mind. Many may seem obvious, but are you actually applying them? If you aren’t, then sit back, relax, and keep reading, because we are about to unveil 7 techniques to get more positive reviews from your e-commerce customers.
Survey: 90% of customers state that their purchase decisions are affected by online reviews.
As we have already pointed out in previous posts, online reputation is extremely important to any company, both big and small. In this context, online customers’ reviews play a very important role.
Did you know that 70% of customers go online to look for reviews about products or companies? A survey made by Opinea clearly showed how important product reviews are in purchase decisions.